paying it forward
Today has been a day of reflection… reflection on little victories and missed moments. I really liked this post from Mr. Godin a while back. The actions that change the course of a life, are those that happen when we choose not to blink.
Today is Canada’s birthday. I’m not looking for fireworks - fireworks are […]
entrepreneur + web 2.0… equally as obscure, equally as catchy
There’s something in the water these days and sure enough, people are starting to bottle it.
The definition of web 2.0 has been gawked at by many and simplified by others. The more “web 2.0″ businesses that emerge, the more we start to notice a pattern - interacting communities, user-generated content, the mashing of existing information, […]
can you hear me now?
Alas, the telecommunications industry keeps opening their wallets to consultants who are desperately trying to solve one of the world’s biggest mysteries… how to run a call centre well.
I’ve just recently had my contract with Fido expire. This puts the power of negotiation in my corner. I have a whole whack of customer lifetime value […]
a little more friendly competition
Want to know why small businesses are really good at creating value in new spaces and raising the bar in already established ones? They compete the right way.
Big companies compete by shifting numbers around. Cut a cubic inch off the packaging, automate a process to reduce employees, allocate funds to advertising for the highest margin […]
“the problem is…”
This happens everyday.
I’m listening to people talk to other people on the subway and sure enough, one person is dominating the conversation and forcing their opinion. Sometimes they’re convincing, other times not so much. The one sure thing that they always say is something to the effect of “You know what the problem is… It’s […]
dispositions
I’m reading Malcolm Gladwell’s ‘Blink’ and its spawned a new series of self-assessments for me.
What do you think within the first few seconds of meeting someone? I think as an entrepreneur and a marketer I have a bit of an advantage in being able to talk to exciting things. The challenge is in staying focused […]
bein’ too cool < you < tryin’ too hard
Here is a winning formula: bein’ too cool < you < tryin’ too hard
Here is how it works…
Bein’ too cool = Often times people want you to be impressed with the things they tell you. They want you to marvel at them and congratulate them or ask them how they did it. But have you […]